Instant Access Increases Success
Wireless alerts to mobile devices are excellent for keeping you informed as to what is occurring in your business. For example, let’s say you own or manage a restaurant. Knowing if the food is getting cold waiting in the kitchen or if you are a server can mean the difference between having a good reputation as a dining establishment and having a bad one. Astute business owners know that a bad reputation is hard to escape or overcome. JTECH messaging solutions put knowledge and valuable information at your fingertips. MICROS Alert Manager integrates JTECH paging with the MICROS 3700/RES POS system. Alert Manager allows you as a business owner to be informed when selected monitored conditions have deviated from the norm. Exceptions are immediately identified and a message alert is subsequently sent to an alphanumeric pager.
Being informed about an exception in business activity allows you to make the necessary changes to increase your business success. Perhaps you have a server that consistently leaves food waiting too long in the kitchen long after the order is prepared and ready for delivery to the table. MICROS Alert Manager enables you to identify this problem and take the necessary steps to fix it immediately. Perhaps this employee is just in need of some additional training or perhaps they need to be let go, but whatever the decision, your business’ future success is reliant upon you fixing any problems that might be getting in the way of you providing superior customer service. In addition, because these alerts are immediate, this is the best time to correct behavior. Studies indicate that behavior is best corrected as quickly as possible after being performed. JTECH pagers and alerts make this training practical, applicable and manageable.
