Hospitality industry professionals recognize the significant importance of customer service. You can make a significant impact and increase your Catering guests’ level of satisfaction through customer service initiatives in your meeting rooms.

JTECH has been a leading provider of wireless communication solutions for Hospitality applications decades. They realize that responding to your guests is crucial and every interaction places your reputation on the line. With JTECH’s StaffComm™ system, your guests will be able to instantly and silently communicate with staff members at the touch of a button.

The StaffComm micro-transmitting pagers, available in single and four-key models, can be programmed with customized messages perfect for a variety of applications. Whether it’s a request for a break refresh or other F&B service, assistance with A/V, a change in the room temperature or simply expediting management assistance, all needs are facilitated by StaffComm. And your clients will love the empowerment, feeling as if their time is more highly valued.

StaffComm Allows You To:

• Empower guests and improve service levels
• Respond immediately to guest requests
• Enable guests to communicate directly with employees
• Better manage service personnel staffing
• Reduce labor management expenses
• Increase productivity and profitability

With the growing popularity of Internet shopping and consumers making fewer in-store visits, retailers can’t afford to provide anything less than the highest level of customer service in the store. It has been claimed that long waits negatively impact customer perceptions and evaluations of an in-store experience because it reduces their perception of service quality overall.

When your customers are waiting for services, JTECH’s PeopleAlert system gives you appropriate and necessary tools to free up your customers to shop. By utilizing the PeopleAlert system with ShopperPass™ pagers, you can use simple, cost-effective technology to convert a potential weakness into a sales opportunity. When these sales opportunities generate impulse purchases, you see growth on both the top and bottom lines.

Additional PeopleAlert Advantages:

• Improve customer experiences by allowing them to shop while waiting
• Increase impulse purchases
• Reduce noise & chaos by eliminating overhead paging
• Enhance customer perceptions and evaluations
• Increase same store sales by maximizing customer visits